Guía de transición

Cómo cambiar de sistema POS

A POS transition is an operations project, not only a hardware replacement. The plan should protect business data, preserve essential workflows, train employees, and leave enough time to test the new environment before the old system is retired.

Reviewed by Epic Financial SystemsPayment technology and merchant-services team · Updated September 23, 2026

Lo que debe saber

Orientación práctica para una decisión más clara.

Inventory the current setup

List devices, menus or items, users, customer data, gift cards, loyalty, reports, integrations, processing, contracts, network equipment, and open obligations.

Define the migration

Decide what can be exported, imported, rebuilt, archived, or manually verified, and identify any data that cannot transfer between platforms.

Run systems in parallel

When practical, keep the existing environment available during configuration, testing, training, and initial validation of the new system.

Control the cutover

Set a launch date, freeze late configuration changes, verify funding and reporting, assign support contacts, and keep a rollback or contingency procedure.

Siga explorando

Conecte la guía con su operación.

Preguntas de comerciantes

Preguntas frecuentes.

Can all POS data be transferred?

Not always. Export formats, ownership, integrations, platform compatibility, and data quality determine what can move. Preserve required historical reports before cancellation.

When should the old POS be canceled?

Usually after the new system has been tested, staff are trained, funding and reporting are confirmed, necessary records are saved, and contractual obligations are understood.

How can downtime be reduced?

Use a written migration plan, complete programming early, test devices and internet, train by role, stage equipment before launch, and schedule support during the cutover.

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