Employee workflows
Practice sign-in, orders, modifiers, payments, tips, receipts, returns, and common customer scenarios.
Confidence at every station
POS Training for Employees & Managers
The best technology still depends on the people using it. Epic helps employees and managers learn the workflows they need for opening, closing, sales, payments, reporting, and support.
What Epic provides
Technology, implementation, and support—connected.
Manager workflows
Cover permissions, voids, discounts, cash controls, reports, employee management, and troubleshooting.
Role-based learning
Focus training on the actions each team member needs instead of overwhelming everyone with every feature.
Launch support
Use testing and final configuration reviews to reinforce the setup employees will encounter.
Explore the system
Build the right path for your business.
Merchant questions
Frequently asked questions.
Does Epic train both employees and managers?
Yes. Training can be organized around the responsibilities of front-line staff, supervisors, and managers.
Can training be provided on site?
On-site training is available for supported deployments based on location and project scope.
What does POS training cover?
Training is tailored to the configured system and may include orders, payments, tips, refunds, reporting, permissions, and daily procedures.
Start something Epic
Find the right POS and payment solution.
Compare systems, equipment, processing, implementation, and support with a team that works across multiple leading technologies.